What a simple little phrase that makes a huge impact on the dining experience of your guests. I am always amazed how often restaurant folks forget to say Thank You. Unfortunately thank you has become all too uncommon these days.
Think of a time when a staff member thanked you for your business. I bet you felt all warm and fuzzy. You probably smiled a little bigger and the birds chirped a little sweeter. That's because some one made you feel special. That person created an experience that was extremely memorable.
Do your guests leave your establishment with that same warm and fuzzy feeling? Did you create a memorable dining experience that will make your guests raving fans? Will they tell the world of your Legendary service?
Now, how about your staff? Do you thank them often? Do you catch them doing things approximately right and acknowledge their effort with a thank you? Did you know that when your staff feels good about themselves they perform better? Doesn't it make sense that a happy staff does more to enhance that Legendary Dining Experience that I discussed in my earlier blog?
Take one minute today and thank some one whether it's a customer, staff member, or vendor and thank them for something specific that they do. Nothing builds a better attitude than gratitude!
Now, go make the world awesome!
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