Be GREAT!
Be EXCEPTIONAL!
Create a Legendary dining experience! You can't be average because good isn't good enough. Your customers expect more for their hard earned money, so give it to 'em. Create the WOW! Let's look at 3 things everyone should master to create that Legendary Dining Experience.
They are: Attitude, Approach, and Action.
Attitude: The people with the right attitude are Smiley, Happy, Friendly People who are eager to serve. And if you can't be Happy...
...Fake It 'til You Make It!
Approach: The right approach is an Informative, Creative, and Excited Story Teller who is engaged to create a memorable dining experience.
Action: "Yes, is the answer. What's the question?" mentality. Suggestive Selling and Up-Selling are to enhance the dining experience. Stellar performance requires team players!
What you did last year will cause your patrons to quit you this year! Create raving fans by being Great! Don't be Average. Be EXCEPTIONAL! Be LEGENDARY!
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